Morning
10h00 Game
10h30 Welcome and Introduction
11h00 Agreements on 3 days
------------------- BREAK -------------------
11h30 Who is Who
12h00 Roles and responsabilities
_________ 13H00 LUNCH ___________
Afternoon
14h00 Energizer game
14h30 Welcome and Introduction
15h00 Define vision, mision, objectives
---------------- BREAK -------------------
16h00 Way of working & Roles and Responsabilities
---------------- BREAK -------------------
17h00 Customer journey - New booking flow
Evening
___ TIME TO RETURN IN HOTEL ____
19h00 Afterwork
21h00 Dinner
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